Privacy Policy

Solidspikes is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.

What information do we collect? How do we use it?

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your orders and to notify you of your order status.

When you enter a competition or other promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners.

We may also use the information we collect to occasionally notify you about important functionality changes to the Web site, new Solidspikes services and special offers we think you’ll find valuable. If you would rather not receive this information, please send an e-mail to info@solidspikes.co.uk Make sure to change your preferences for each account or e-mail address you have left with us.

About cookies

Cookies are files, often including unique identifiers, that are sent by web servers to web browsers, and which may then be sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to identity and track users as they navigate different pages on a website, and to identify users returning to a website.

Cookies may be either “persistent” cookies or “session” cookies. A persistent cookie consists of a text file sent by a web server to a web browser, which will be stored by the browser and will remain valid until its set expiry date (unless deleted by the user before the expiry date). A session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

How does Solidspikes protect your information?

When you place orders or access your account information, our secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the UK Data Protection Act 1984, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Solidspikes will NOT disclose the information it collects to outside parties?

Solidspikes does not sell, trade or rent your personal information to others. Solidspikes is committed to protecting your privacy. We use the information we collect on the site to make shopping at our store possible and to enhance your overall shopping experience. We do not sell, trade or rent your personal information to others.

Your Consent?

By using our Web site you consent to the collection and use of this information by Solidspikes. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Tell Us What You Think?

Solidspikes welcomes your questions and comments about privacy. Please send e-mail to info@solidspikes.co.uk